Green Acres Caravan Park - Privacy Policy:

Green Acres Caravan Park: Privacy Policy.

Thank you for using our website and services, here Green Acres Caravan Park personal integrity is important to us and we take your privacy seriously.

Within this policy we explain when and why we collect personal information about people who visit our caravan site and how we use it.

This Policy maybe changed from time to time so please check it occasionally to ensure that you remain happy with it, the most recent update is at the bottom of this page. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@greenacrescumbria.co.uk

Who are we:

Green Acres Caravan Park is an adults only caravan site based in Carlisle, Cumbria.

Our business address is: Green Acres, Carlisle, Cumbria, CA6 4JW. 

How do we collect information from you:

We obtain information about you when you use our website, for example: when you enter into a contact with us or contact us about doing so, contact us about a contract we have with you, request marketing to be sent to you, enter a competition, promotion or survey or give us feedback about the park.

Any payments you make to us via BACS, online bank transfer, SumUp, Stripe or by cheque are also recorded by our bank (HSBC) - we do not control their own data collection and storage policies and security, however we are happy with their policy at the time of writing.

The above Privacy Policies can be viewed here:

What type of information is collected from you:

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

How is your information used:

We may use your information to:

  • To carry out our obligations arising from any bookings made by you
  • To contact you in relation to any enquiries you have made regarding our services

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example financial and contractual obligations and records).  We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information:

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We will not release your information to third parties for them to use for their own direct marketing purposes, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

How you can access and update your information:

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at info@greenacrescumbria.co.uk

You have the right to ask for a copy of the information that Green Acres Caravan Park holds about you.

Security precautions in place to protect the loss, misuse or alteration of your information:

When you give us personal information, we take steps to ensure that it’s treated securely. Any details sent to us using the enquiry or booking forms on our website are encrypted and protected with 128 Bit encryption on SSL. When you are on a secure page, a suitable notification will be shown by your web browser (e.g. Google Chrome or Microsoft Edge).

Non-sensitive details (your email address etc.) may be transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of ‘cookies':

Like many other websites, the Green Acres Caravan Park website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.  This helps us to improve our website and deliver a better and more personalised service.

It is possible to switch off cookies by setting your browser preferences however turning cookies of may result in a loss of functionality when using our website, and you will not be able to use our online booking facility.

Links to other websites:

Our website may contain links to other websites run by other organisations such as local interests. This privacy policy applies only to Green Acres Caravan Park‚ so we always encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies, content and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside of Europe:

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy:

We keep this Policy under regular review. This Policy was last updated in November 2018.