Green Acres Caravan Park Cancellation Policy

Cancellations by you:

Should you need to cancel your booking you must advise us by telephone and then confirm this cancellation in writing to us by post or email to info@greenacrescumbria.co.uk. Your cancellation will only be effective as at the date we receive your written confirmation. All deposits taken are non refundable in all cases of being cancelled by you.

If you need to cut short your holiday after it has commenced, we regret that we are unable to refund any monies paid.

Cancellation or changes by us:

In exceptional circumstances, we may have to cancel or change some aspects of your booking. If we do so, we will tell you as soon as possible prior to your holiday date and you may choose to either:

  1. Accept the changes offered by us
  2. Receive a full refund

We do not pay compensation in circumstances where we have to cancel your booking including those arising from Force Majeure. Force Majeure means circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.